Email us
Best for account, billing and activation questions. Include your event link so we can look it up.
contact@eventrk.comHelp & Support
We're here before, during and after your event
Most answers are in the FAQ. If you need a human, email or WhatsApp us and we'll get back to you.
We reply within one business day, Monday to Friday, 9am–6pm (MYT). On event days, send us a WhatsApp message and we'll prioritise it.
Answer it yourself, faster
Frequently asked questions
Payments, QR passes, check-in, pricing and participant questions, grouped and searchable.
Browse the FAQHow Eventrk Go works
Step-by-step walkthroughs for organizers and for participants, including activation and publishing.
See how it works